Privacy Notice

Privacy Notice

1. Introduction

Protecting your personal information is a priority. This privacy notice explains how we collect, use, disclose, and protect your personal information in accordance with the Act to modernize legislative provisions as regards the protection of personal information (Law 25).
By using our website or our services, you agree to the practices described in this notice.

2. Person Responsible for the Protection of Personal Information

In accordance with Law 25, we have designated a person responsible for the protection of personal information:
Name: Claude Beccherini
Title: President
Email: privacy@sonimac.com
Phone: 450 915 2253
This individual ensures compliance with the law and responds to any questions or requests regarding your personal information.

3. Personal Information Collected

We may collect the following categories of information:
Information Provided Directly by You

  • First and last name
  • Email address
  • Phone number
  • Content of messages sent through our forms or by text message (SMS)
  • Any information you voluntarily provide

Information Collected Automatically

  • IP address
  • Device and browser information
  • Browsing data (pages viewed, interactions, duration)
  • Cookies and similar technologies

4. Text Messages (SMS)

If you communicate with us by text message, we collect:

  • Your phone number
  • The content of messages sent and received
  • The date and time of exchanges

This information is used solely to respond to your requests, provide support, or send notifications if you have consented to receive them. We do not sell or share your text messages for commercial purposes.

5. Purposes of Collection

Your personal information is used to:

  • Provide our services and respond to your requests
  • Communicate with you
  • Manage your account or preferences
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with our legal obligations

6. Disclosure of Your Information

We may disclose your personal information:

  • To service providers (hosting, communication tools, analytics)
  • To government authorities if required by law
  • To protect our rights or ensure user safety

No personal information is sold to third parties.

7. Hosting and Transfer Outside Québec

Your information may be hosted or processed outside Québec.
In such cases, we ensure that the jurisdictions involved offer an adequate level of protection, as required by Law 25.

8. Retention of Information

We retain your personal information only for the time necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

9. Security

We implement administrative, technical, and physical security measures to protect your information from loss, theft, unauthorized access, or disclosure.

10. Management of Privacy Incidents

In the event of an incident involving your personal information, we will apply the measures required under Law 25, including:

  • Reducing the risk of harm
  • Notifying the Commission d’accès à l’information (CAI) if necessary
  • Notifying affected individuals when there is a risk of serious harm
  • Documenting the incident in an internal register

11. Your Rights (Law 25)

You have the following rights:

  • Access your personal information
  • Request correction of your information
  • Withdraw your consent
  • Request cessation of dissemination or de indexing (right to be forgotten)
  • Obtain a copy of your information in a technological format (portability)
  • File a complaint with the CAI

To exercise your rights, contact the person responsible for the protection of personal information.

12. Changes to This Notice

We may update this privacy notice to reflect legislative or operational changes. The date of the latest update will appear at the bottom of this page.

13. Contact

For any questions regarding this notice or the management of your personal information:
privacy@sonimac.com
450 915 2253


Update january 30 2026