Welcome to the Website of Sonimac. (www.sonimac.com). Your use of our Website indicates your agreement with the following Terms of Use. If you do not agree to be bound by and comply with these Terms of Use, please do not access or use this Website.

Intellectual Property Notice

This Sonimac. Website, including any content appearing on or accessible through the site, is protected by copyright. Any adaptation, reproduction or distribution thereof is hereby strictly prohibited unless expressly authorized.

Exclusion of Liability

Sonimac. does not warrant the accuracy, relevance or reliability of this Website's contents, nor does it guarantee that the contents will be available without errors or omissions. The information contained in this Website shall in no circumstances be construed as a legal opinion and Sonimac. is not responsible for any usage thereof.

Terms of Use – Text Messages (SMS)

Program Name: Sonimac SMS Program

By enrolling to receive text messages (SMS) from Sonimac, you agree to these terms.

Enrollment (Opt in)

You are enrolled when you voluntarily provide your phone number in the context of a service request or a business relationship with Sonimac. By providing your number, you agree to receive text messages from Sonimac.

You may also be enrolled in a text message exchange when you initiate a conversation by SMS with Sonimac. Consent is not a condition of purchase

1. Service Description

Sonimac may send text messages for customer service purposes, notifications, support, or informational messages, based on your consent.

2. Message Frequency

Message frequency may vary depending on your interactions with our services.

Message frequency varies. Up to 2 messages per month.

3. Messaging Fees

Message and data rates may apply depending on your mobile plan.

4. Opt out

You may opt out of receiving text messages at any time by replying STOP, STOP ALL or ARRET to a message.

After opting out, you will no longer receive messages, except for a confirmation message.

5. Customer Care

For assistance:

• Reply HELP or AIDE to a text message. Message and data rates may apply.
• Or contact our customer service:
  Email: support@sonimac.com
  Phone: 450 915 2253

Supported Keywords

Supported keywords include STOP, ARRET (opt out), HELP, AIDE (customer support), and INFO (program information).

Responses to ARRET and AIDE are provided in French, HELP responses are provided in English, and INFO responses are provided in both French and English. The INFO keyword provides a summary of the program, including the service description, message frequency, opt out instructions, and customer support information.

Keywords are recognized in both uppercase and lowercase.

6. Privacy

The collection and use of your personal information are described in our Privacy Policy:
https://www.sonimac.com/en/privacy.html

Your personal information will never be sold or shared with third parties, except as required to provide the text messaging service.

Mobile carriers are not responsible for delayed or undelivered messages.

Privacy Statement

Sonimac. is committed to upholding your right to privacy in accordance with the laws of Québec and Canada respecting the protection of personal information.

Sonimac. may collect personal information about you. Personal data collection is for the exclusive use of the Firm, to allow us to communicate with you, provide you with the services and information you request or provide you with information that may be of interest to you. Unless otherwise authorized by you, Sonimac. will use personal information for these purposes only. If you do not wish to receive additional information, you may advise us accordingly.